CLIENT INFORMATION & BOOKING POLICY // BUILDING ACCESS - Please refer to the front door directory for Phoenix Massage & Wellness.

CLIENT PROMOTIONS - Only one promo/discount allowed per visit - PROMO on TUESDAY, WEDNESDAY, THURSDAY, available to book online. - FIRST TIME NEW CLIENT PROMO on 60, 75, 90min, available to book online. - MEMBERSHIP available, please call 403 454 5374 to speak to one of our receptionists

IMPORTANTCANCELLATION POLICY - Based on common policies of this nature, please ensure you provide at least 24 hours notice to avoid the 50% cancellation fee. - Less than 24 Hours Notice: Cancellations made within this window generally incur a 50% fee of the total scheduled service cost. - No-Shows: Failure to show up for an appointment without any notice often results in a 100% charge of the service cost.

RMT ASSIGNMENT POLICY - When booking online, a specific Registered Massage Therapist (RMT) will be assigned only if requested at the time of booking. If no specific RMT is requested, an available RMT will be assigned to accommodate your appointment and optimize scheduling - Requesting a Therapist: To ensure you see a preferred practitioner, you must explicitly select them during the online booking process. - Automatic Assignment: If you skip this step, the system will assign any available therapist to fill that time slot. - **Due to Massage Association regulations, we are unable to provide massage services to pregnant clients during their first trimester (before 13 weeks) without a prescription from a registered physician.

INSURANCE & DIRECT BILLING - While we make every effort to ensure our RMTs are approved for direct billing, some insurance providers may require additional processing time. We do not have control over Insurance providers that are off line at the time of your visit. In such cases, a receipt will be provided for client self-submission.

I am an Advanced massage graduate from ABM College in February 2023. In good standing with CMMOTA.

I have 3 yrs experience working at Massage Clinics and Spas in Calgary and learned new skills from my peers along the way.

I specialize in Deep Tissue, Swedish, Therapeutic, Aromatherapy.

I look forward to meeting all my clients and helping them relax and heal through massage.

On my days off, I enjoy playing video games, listening to music, and going out with my family

I am an Advanced massage graduate from ABM College in February 2023. In good standing with CMMOT... Read More

Paulina is fluent in both English and Spanish.

Paulina is a Registered Massage Therapist in good standing with the CRMTA and has been practicing massage therapy since graduating from Makami College in 2021. In the same year she also received her certification in Dynamic Cupping and CranioSacral therapy.

As a massage therapist Paulina has always been interested in how the body works and traditional healing practices. “I found that I really enjoy helping people relax and feel better. I believe that massage therapy is a great way to promote relaxation, reduce stress and ease pain. I am passionate about helping people feel their best and for them to reach their wellness goals.”

Paulina specializes in several massage modalities including deep tissue, relaxation, pre/post natal massage, hot stone massage, cupping massage, aromatherapy, lymphatic drainage massage and CranioSacral therapy.

In addition to supporting her clients through massage therapy, Paulina also enjoys traveling, cooking and listening music.

Paulina is fluent in both English and Spanish. Paulina is a Registered Massage Therapist in good... Read More

Malena is fluent in both English and Spanish.

Malena Suárez García is a dedicated massage therapist of Cuban origin who brings both strength and compassion to her practice. Coming from a family with a long tradition in massage therapy, healing has always been a natural part of her life. Growing up in an environment where care for others, body awareness, and therapeutic touch were part of everyday conversations, Malena developed a deep appreciation for the power of manual therapy and holistic well-being.

She has completed over 2,200 hours of professional training and continues to deepen her knowledge and skills as she grows in the profession. Malena is particularly passionate about Deep Tissue Massage, Myofascial Release, and Hot Stone Therapy, techniques she uses to help clients relieve chronic tension, restore mobility, and reconnect with their bodies.

Known for her strong hands and powerful yet attentive therapeutic approach, Malena combines technical skill with genuine care. Her goal is not only to reduce pain and muscular restriction but also to create a safe and restorative space where clients can experience true healing.

Malena is fully bilingual in Spanish and English, allowing her to serve a diverse community with comfort and understanding.

Her work is deeply rooted in her Christian faith, which inspires her to approach every session with humility, gratitude, and a sincere desire to help others.

Above all, Malena’s greatest love and motivation are her family—her husband and her son—who inspire her every day to grow both personally and professionally. With a strong commitment to her family and her career, Malena continues to develop her practice with dedication and heart.

Malena is fluent in both English and Spanish. Malena Suárez García is a dedicated massage therap... Read More

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